Techs and permission levels

Everybody who works in the shop gets their own account. Shared logins are how you end up unable to answer “who cleared those codes?”

The four levels

Customer

The fleet owner. Reads their own trucks and reports. Not a member of the shop.

Tech

Day-to-day work: trucks, sessions, customer records, building reports.

Admin

Everything a tech can do, plus issuing and revoking machine tokens.

Owner

Everything, plus settings (branding, language, email), managing techs, the audit log, and the plan & billing page.

Adding a tech

Techs → create the account. Rignos issues a temporary password to hand over; they set their own on first sign-in. Your plan sets how many tech accounts you get, not counting the owner.

When somebody leaves

• Delete or lock their account — that ends their web access immediately.
• Separately, revoke the machine token on any laptop they had. An account and a machine are two different keys; closing one does not close the other.
• Check the audit log if you need to know what they touched.