Install Rignos for Windows

Rignos has two halves. The desktop app goes on the laptop that visits the truck; the workspace is a website, so there is nothing to install for that.

Before you start

• Windows 10 or 11, 64-bit.
• An RP1210-compliant adapter with its vendor driver already installed — the driver comes from the adapter maker (NEXIQ and friends), not from us.
• A service code for this laptop, issued in your workspace under Machines & tokens. It is 20 characters in groups of four — readable over the phone to a customer who is installing remotely.

Install

1. Download the installer from the download page and run it. Windows may warn about an unrecognised publisher on a fresh release — choose More info → Run anyway if the SHA-256 matches the one we publish.
2. Launch Rignos. The first screen has one box: paste the service code and activate. If your shop runs on its own domain, the server address is the only other thing to set.

What activation actually does

Issuing the code creates a machine row in your workspace; activating binds that laptop to it. You can rename the machine, attach the customer’s email and engine serial to it, see when it last uploaded, or revoke it — all from Machines & tokens.

Codes expire after 15 days by default (set 0 days when issuing for a shop laptop that should never expire). An expired code is refused with a clear message in the app, and recordings already queued on that laptop still upload for a week after expiry so nothing recorded in the field is lost. Your plan caps how many machines can be active at once; the cap is enforced at activation, not just in the web form.

Reinstalling Windows

Issue a new code and activate on the same computer name: Rignos re-issues into the existing machine row instead of creating a second one, and the old code dies at that moment. Without this, every rebuild would burn one of your machine slots until somebody noticed. The app also has a Revoke this machine button for when you want to hand a laptop on.